I'm a Loan Processing Specialist with over 4 years of experience supporting mortgage brokers in the Australian market. I handle end-to-end backend file processing — document verification, serviceability assessment, compliance formatting, broker file notes, and lender liaison — for a live caseload of files spanning trust structures, investment purchases, refinances, and construction loans.
My day-to-day includes building structured broker file notes, cross-verifying supporting documents (payslips, bank statements, credit reports) before submission, drafting lender condition-response tables, and preparing client-facing correspondence on the broker's behalf. I'm comfortable working across CRM and loan origination platforms including Infynity, ApplyOnline, NextGen, Simpology, MyCRM, and Podium, and I pick up new systems quickly.
I've been working in this space since 2022, supporting mortgage brokers with backend processing and, more recently, managing a full caseload as a dedicated Loan Processing Specialist.
What I bring: accuracy under volume, reliable turnaround, and clear communication with both brokers and lenders — because in loan processing, the small things are usually what hold a file up. I'm detail-oriented, deadline-driven, and looking for a long-term working relationship where I can keep supporting a broker's pipeline the way I do now.
