I am a highly versatile and detail-oriented Virtual Assistant with a strong background in billing, administrative support, and workforce operations. I have hands-on experience with tools such as QuickBooks, KW Command, Paragon MLS, Dotloop, Canva, and Google My Business. I am also knowledgeable in CRM systems and SEO. With an advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace, I can efficiently handle data entry, reporting, and presentation tasks. My professional journey includes working in the BPO industry since 2019, where I was promoted from a Rea----------- and Data Analyst to a Workforce Scheduler, and currently serve as a Senior Workforce Seat Capacity Planner. I also bring experience as an online English tutor for Japanese, Korean, and Spanish professionals, and I’ve completed Spanish Language Level 1. I hold a degree in Hotel and Restaurant Management and have developed excellent communication and organizational skills throughout my career. As a full-time freelancer, I am available to work during U.S. or Australian business hours and can offer services such as bookkeeping, social media management, calendar management, web research, and content writing. I am committed to delivering quality results that help businesses stay organized and efficient.
