Senior Operations Manager | Technical Project Manager | AI Automation Specialist | eCommerce Operations Manager | Business Systems Strategist
Businesses don't scale through effort alone—they scale through efficient systems, streamlined operations, strong project execution, and data-driven decision-making. I help startups, agencies, SaaS companies, and eCommerce brands build scalable operational frameworks that eliminate bottlenecks, improve team performance, and increase profitability.
With expertise in operations management, technical project management, AI automation, business systems implementation, and eCommerce operations, I provide the leadership and structure needed to keep businesses running efficiently while supporting long-term growth. Whether it's overseeing cross-functional teams, implementing automation solutions, optimizing workflows, managing complex projects, or improving operational performance, I focus on creating systems that drive measurable results.
My background includes leading operations, projects, and teams across eCommerce, digital marketing, technology, and service-based industries. Throughout my career, I have served as a Senior Operations Manager, Technical Project Manager, eCommerce Operations Manager, Online Business Manager, Head of Operations, Executive Assistant, and Account Manager. These experiences have allowed me to develop a strong understanding of business operations from both a strategic and execution standpoint.
I specialize in project planning and execution, Agile project management, process optimization, workflow automation, SOP development, KPI tracking, stakeholder management, team leadership, resource planning, risk management, and organizational scaling. My ability to bridge the gap between business strategy, operations, and technology enables me to identify inefficiencies, implement improvements, and ensure projects are delivered successfully.
In the eCommerce space, I have experience supporting Shopify and Amazon operations, inventory and fulfillment management, customer experience optimization, product launch coordination, vendor management, and operational performance analysis. My focus is always on creating efficient processes that support growth while maintaining a high standard of customer experience.
I am highly proficient in industry-leading tools and platforms, including ClickUp, -----------, Asana, Trello, Notion, Microsoft Project, Shopify, Amazon Seller Central, GoHighLevel, HubSpot, QuickBooks, Google Workspace, Microsoft Office Suite, Wix, WordPress, ShipStation, SOS Inventory, Zapier, Make, Slack, Loom, and Adobe Creative Suite. I leverage technology and automation to improve visibility, accountability, and operational efficiency across organizations.
What sets me apart is my ability to combine strategic thinking with hands-on execution. I don't simply manage projects or oversee operations I build systems, improve processes, automate workflows, and create scalable solutions that enable businesses to operate more efficiently and grow sustainably.
If you're looking for a Senior Operations Manager, Technical Project Manager, AI Automation Specialist, eCommerce Operations Manager, or Online Business Manager who can take ownership, improve operational performance, and drive business growth, I would welcome the opportunity to discuss how I can support your organization.
