I am a versatile professional with a strong background as a virtual assistant, providing top-notch administrative support. My skills encompass email handling, data entry, digital file organization, and calendar coordination, which allow me to streamline processes and enhance client satisfaction. Additionally, I have experience as an online ESL tutor, where I crafted and executed tailored lesson plans to accommodate diverse learning needs. My customer service expertise is backed by over two years of delivering exceptional support, effectively resolving issues, and building rapport with clients. I'm proficient in using a variety of tools such as Google Workspace, Dropbox, Zoom, and Trello to enhance productivity and communication.
