I have worked in the customer service industry for eighteen years and have always excelled at work. I have experience in Disputes and Claims, customer service with sales and hotel reservations. I handled the phone, chat, and email support. I joined a leadership program at work in 2020 and was awarded the Prestige Agent Leadership role in 2021. I was a team captain from 2020 up to 2021, handling the team through product knowledge and communications skills coaching and facilitating tea-----------etings. I was part of the top 5% of agents in 2020.
In my 12 years of experience in customer service, I have developed strong customer satisfaction, multi-tasking, results-driven, and excellent communication skills in spoken and written English. I am highly trainable and is eager to learn new skills and tools. I am proficient in using Google, Google Suite, Google calendar, MS Office, Slack, Zoom, Skype and -----------.
