Dedicated Virtual Medical Assistant and Medical Records Specialist with healthcare and customer service experience. BS Nursing graduate with expertise in patient scheduling, EMR/EHR management, medical documentation, telehealth support, customer service, and administrative tasks. Highly organized, detail-oriented, and committed to providing exceptional patient and client support while maintaining accuracy, confidentiality, and efficiency. Proficient in Google Workspace, Microsoft Office, remote collaboration, and healthcare administration. Seeking a long-term opportunity where I can contribute to operational excellence and outstanding customer experiences.