Hi! I’m Daryl Joy. I’m a Customer Support and Data Administrator with over 6 years of experience supporting US clients. I specialize in customer support, outbound calling, ticket management, mortgage & utility billing, and data processing.
Tools I use:
• Zendesk
• Microsoft 365
• Microsoft Office Tools
• G Suite
• Magento 2
• Canva
• FAST Application
• Adobe Photoshop
What I can do for you:
• Manage Zendesk tickets and CRM workflows efficiently
• Conduct outbound calls and email follow-ups for mortgage & utility accounts
• Perform accurate data entry, validation, and reporting
• Organize product catalogs and optimize processes for better efficiency
Why hire me:
• Proven experience with US clients and account processes
• Fast, accurate, and highly reliable
• Strong communication and problem-solving skills
• Detail-oriented and organized
• Committed to long-term partnerships and business success
I take pride in helping businesses and improve workflow efficiency. Let’s work together to keep your operations smooth and organized!
