A career shifter with a passion for IT Support and a strong background in Customer Service,
Virtual Assistant, and Digital Marketing. I have excellent communication, problem-solving, and
technical skills, as well as experience in providing remote assistance to clients across various
platforms and devices. I am eager to learn new technologies and apply my knowledge to help
users resolve their IT issues efficiently and effectively.
Core Competencies
? Basic computer architecture
? Operating systems (Windows, Linux)
? Remote connection and virtual machines
? Software management
? Troubleshooting
? Customer service
? Package and software management
? Process management
? Resource monitoring
? Systems administration
? Data management and recovery
? IT security
