Hi, I'm Ruth from the Philippines. I am a reliable, organized, and proactive Virtual Assistant, Business Development & Customer Support Specialist. I have 15+ years of experience supporting international customers, sales teams, and remote business operations with generating new business opportunities through lead generation, lead research and qualification, warm and cold prospecting, LinkedIn and Instagram DM outreach, appointment setting, customer follow-up, and sales pipeline support. I also provide dependable administrative and customer support through phone, email, liI also provide administrative and customer support through phone, email, live chat, and social media, including CRM management, data entry, back-office support, and daily virtual assistance.
What I can help you with:
Lead Generation and Lead Research
B2B Prospecting and Lead Qualification
LinkedIn and Instagram DM Outreach
Warm Lead Prospecting
Lead Nurturing
Appointment Setting
Discovery Call Booking
Customer Follow-Up
Sales Pipeline Support
New Account Acquisition
Outbound Calling and Cold Calling
Customer Service (Phone, Email, Live Chat, and Social Media)
CRM Management and Lead Tracking
Administrative Support and Virtual Assistance
Data Entry and Database Management
Web Research and Lead List Building
Customer Complaint Handling
Case Management
Customer Support Management
Back-Office Support and Documentation
Refunds and Returns Processing
Special Handling Case Processing
Digital Marketing (Email Marketing)
Distribution List Management
Social Media Management
DM Management
Content Creation & Posting
Calendar Management
Appointment Scheduling
Spreadsheet Management
Record Management
Recruitment and Onboarding Support
KYC (Know-Your-Customer)
AML, Fraud Check and Risk Support
Technical Support and Troubleshooting
Tools & Platforms
Salesforce, Trello, Zendesk, Apollo io, LinkedIn Sales Navigator, Instagram DM, Linkedin DM, Dripify ZoomInfo, Hunter io, Snov io, HubSpot, Mailchimp, ManyChat, Loom, Slack, Zoom, WhatsApp, -----------, Microsoft Teams, Google Meet, Zoho, Calendly, Microsoft Office (Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Outlook, OneDrive), Google Workspace (Google Drive, Google Docs, Gmail, Google Forms, Google Sheets, Google Calendar), Docusign, AI Tools ChatGPT, Claude AI, Google Gemini, Notion AI, Perplexity AI, Canva Magic Studio
My Availability
I am available to support your business full-time, part-time, or for a minimum of 10–15 hours per week. I am flexible and comfortable working within US business hours, including PST, CST, and EST, as well as Australian, North American, Canadian, UK, and EU time zones, depending on your business requirements.
Let's chat soon.
If you need a dependable Virtual Assistant to help with lead generation, appointment setting, customer support, follow-ups, and administrative tasks, I'm ready to support your business and keep things moving. Message me today and invite me for na interview.