I am an experienced professional with a Bachelor of Arts in Psychology from the University of Perpetual Help System - DALTA. I have a strong background in customer service and human resources, having worked as a Coordination of Benefits Representative and Pharmacy Benefit Analyst at Optum Global Solutions Inc., and as an HR Assistant in Recruitment at ASPAC International Inc. I am dedicated, results-driven, and possess exceptional problem-solving and communication skills. I seek opportunities to contribute to dynamic customer service and HR teams, leveraging my expertise to drive success. I am organized, dependable, and eager to take on added responsibilities to meet team goals.