I HELP CLIENTS SCALE THEIR BUSINESS BY BECOMING AN OPERATIONAL EXTENSION.
--> Create efficiency by putting systems and processes into place
I have worked on Standard Operating Procedures and workflows that bring structure to the organization. I learn the ins and outs of the business, which basically makes me qualified to wear all the hats and assist in all the other departments or positions. This gives me better overview on possible lapses and loopholes to provide solutions or improvements.
--> Oversee daily operations and manage teams
I have an obsession for time management and work efficiency which helps me beat deadlines and exceed KPIs. I believe in leading with intention and structure, rather than being a boss to the team. I have worked with several Project Management tools that keeps me on top of all things, all the time, such as Jira, Monday, Trello, etc.
--> Increase sales through solid lead acquisition and market retention
Having been a marketing manager for 5 years, I have solid background and skills to either oversee or execute marketing strategies, from social media, content creation, website management, and email and ads campaigns. I am familiar and have used different marketing tools such as WordPress, Meta, Google Business, Zoho, Canva, Adobe, etc. I also know how to create a loyal audience through customer care and after sales communications, or by creating a loyalty program or marketing promotions.
--> General assistance to the CEO or founder
I have learned to adjust my working style to fit the expectations and work routines of my superior. Aside from the usual administrative tasks like calendar and email management, research and documentation, customer service and client calls, I am also experienced in more specialized tasks such as bookkeeping, coordinating logistics for supplies or events, and hiring or outsourcing.
With almost a decade of remote work experience, I have partnered with and helped scale more than 15 businesses to date. I held several positions from copywriter, social media manager, executive assistant, to marketing manager, operations manager, and project manager, which gives me a robust and deep understanding of all the business facets. I am very flexible, dedicated, and I can easily adapt to the existing tools and systems a business is already using. Clients often reach out to me if they are looking for someone with high autonomy, who can take charge with little instructions, and who will take initiative to grow their business together.
