I am an experienced IT professional with over 18 years of hands-on work in hardware and software troubleshooting, systems management, and cloud infrastructure. I have good knowledge of Microsoft 365 tools like Exchange, Intune, Entra ID, SharePoint, and Defender, as well as experience with Azure and AWS. I also work with automation tools like Zapier, n8n, and Baserow to improve workflows.
I am skilled at creating security policies, managing device deployment through Intune and Autopilot, and solving complex technical problems. Currently, I also teach part-time in a Bachelor of Science in Information Technology program, sharing industry best practices and staying updated with new technologies. I am passionate about delivering reliable, secure, and scalable IT solutions and always eager to learn more.