Reliable Dental Virtual Assistant & Dental Insurance Specialist with US-based experience supporting a fast-paced dental practice. I help dental offices streamline insurance verification, appointment scheduling, and virtual front desk operations ensuring smooth workflows and excellent patient experience.
I previously worked with a dental clinic in Las Vegas, Nevada, where I handled insurance eligibility verification, full breakdown of benefits, pre-authorizations, and patient chart updates by coordinating directly with insurance providers. I am experienced in Dentrix and Curve, managing patient records, scheduling and confirming appointments, handling inbound calls and emails, and securely sending clinical documents such as X-rays, perio charts, and clinical notes.
With a Bachelors degree in Accountancy and years of administrative experience, I bring strong attention to detail, confidentiality, and accuracy in every task. I am highly organized, tech-savvy, and dependable comfortable working independently in a remote setting while meeting deadlines and maintaining clear communication with providers and patients.
I am seeking a long-term opportunity where I can support a dental practice with insurance verification, virtual front desk support, administrative tasks, and patient coordination, and contribute to a more efficient and organized clinic workflow.
I also recently completed a hands on training with Freight Course 101 where I learned LTL quoting using Estes, TForce, and Old Dominion, Creating shipments in TMS, Load board searching & load screening, Load Pricing, Track & trace + daily updates, BOL & POD handling.
FREIGHT & LOGISTICS (ENTRY-LEVEL / TRAINED)
Freight Virtual Assistant ? Trained
Load tracking and scheduling
Quoting and rate negotiation (training-based)
Carrier and shipper communication
TMS navigation and data entry
Load board research and posting
Freight class calculation
Customer support and issue resolution
Freight Courses 101?3: 3-Day Freight VA Challenge
Fundamentals of freight brokerage and dispatching
Hands-on training with TMS platforms, load boards, and freight class calculators
Track & trace, carrier lane specialization, and broker?carrier agreement
Dental Virtual Assistant
Hi-Tech Dental Care (US-Based) | Dec 2021 ? May 2023
Managed administrative tasks including email management, scheduling, and patient communications
Verified patients? insurance and obtained full breakdown of benefits
Provided real-time support to billing staff, dental assistants, and providers
Ensured accurate documentation and timely coordination of patient records
Accounting / Administrative Staff (Almatech Manufacturing Corp | Feb 2019 - Nov 2021)
Prepared financial statements and management reports
Handled accounts payable and receivable
Checked invoices and reconciled accounts with the general ledger
Prepared payroll and sales tax reports
Reconciled bank statements
Monitored inventory levels
Managed emails, scheduling, and internal communications
Maintained organized filing systems and updated company records
Performed administrative and clerical tasks as directed by Operations Management
Payables Clerk (Richwell Trading Corporation | Oct 2001 - Dec 2003)
Processed invoices and issued payments accurately and on time
Calculated, posted, verified, and reconciled invoices
Provided clerical and administrative support for company obligations
Maintained organized filing systems and financial records
SKILLS & COMPETENCIES
Accounts Payable & Receivable
Payroll & Financial Reporting
Bank & Account Reconciliation<8efe80624d780eba0c6493ec45140364>;Email & Calendar Management
Client & Patient Communication
Insurance Verification (US Dental)
Inventory Monitoring
Data Entry & Documentation
Multitasking & Problem Solving
Customer Support & Conflict Resolution
TOOLS & SOFTWARE
TMS Platforms
Load Boards
Freight Class Calculator
Google Workspace
Microsoft Office
Slack
RingCentral
Voxer
Weave
Microsoft Teams
Industry Knowledge: LTL, FTL, Drayage, HOS, BOL, Rate Sheets
If my skills are fit for you, please contact me.
