With nearly two decades in the BPO industry, I come equipped with a strong background in customer service, including seven years as a virtual assistant and two years in management. Proficient in B2B, B2C, and logistics, I specialize in overseeing ticketing systems, email, chat, and phone communication.
Furthermore, I possess expertise in Shopify and eBay, having managed fulfillment, order processing, and customer support.
I'm enthusiastic about bringing my skills to your team, known for being a quick learner, adaptable, diligent, open to learning, a collaborative team player, and deeply passionate about my work.
