A+ Logistics & E-commerce VA | CS Expert | Tech-Savvy Admin

Hi there!

I'm a reliable, friendly, and detail-oriented remote professional with 10+ years of experience in:
• Customer Service
•Order Management (Wholesale + Retail)
•Logistics Coordination
•E-commerce Admin & Support

I’ve supported U.S.-based pet and lifestyle brands—handling everything from customer inquiries to backend logistics, invoicing, and tracking. I love making things run smoothly and being the go-to person for “Can you take care of this?”

Tools I Use:
•Netsuite
•SPS Commerce
•Shopify
•Faire
•Amazon Seller Central
•ShipBob
•CommerceHub
•Cin7
•QuickBooks
•-----------
•Zendesk
•ClickUp
•Google Workspace
•Microsoft Excel

What I’m Good At:

•Providing warm, helpful, and professional customer service
•Managing order processing end to end, fulfillment, and returns
•Creating/handling invoices, EDI files, and disputes
•Keeping tasks organized and staying ahead of deadlines
•Communicating clearly and solving problems fast

Why Work With Me?

I’m professional but easygoing, independent but collaborative. I get things done without needing constant supervision—and I’m always looking for ways to improve processes and make your life easier.
If you're looking for someone who cares about quality work, communicates well, and is just plain easy to work with — let’s chat!