E-commerce Customer Support | Social Media Support| Meta Business Suite | Shopify | Gorgias | Virtual Assistant

E-commerce Customer Support | Social Media Support| Meta Business Suite | Shopify | Gorgias | Virtual Assistant

Hi, I'm Ariane, a reliable Virtual Assistant from the Philippines with over 7 years of experience supporting an e-commerce and service-based business.

I help clients stay organized, respond to customers promptly, and keep daily operations running smoothly. I enjoy handling the behind-the-scenes work that helps a business grow. Whether it's managing orders, answering customer inquiries, keeping records up to date, or helping with marketing tasks, I do my best to make things easier for the people I work with.

Tools I Use:
Shopify, Etsy, Gorgias, Meta Business Suite, Google Workspace, Canva, CapCut, YouTube Studio, Hootsuite, Mailchimp, Zoho Mail

What I do best:
- E-commerce Support: Shopify and Etsy order processing, inventory tracking, and fulfillment coordination
- Customer Support: Email handling, inquiry resolution, and maintaining excellent response times
- Administrative Support: Data entry, research, order tracking, and record management using Google Sheets
- Email Marketing: Mailchimp campaign setup
- Social Media Support: Content review, community engagement, and basic ad material assistance
- Quality Assurance: Spotting issues early and helping improve processes and communication

A little about how I work:
I'm detail-oriented and dependable, and I thrive in remote work setups. I work best with clients who value long-term, reliable support, and I treat every business I work with as if it were my own.

Education:
Bachelor of Science in Electronics and Communication Engineering from De La Salle University – Dasmariñas

Certifications:

Gorgias Certified Agent
Gorgias Academy
Issued Jun 2026 · Expires Jun 2027
Credential ID-----------

Google Ads for Beginners
Coursera Project Network
Issued Jul 2024
Credential ID 4DCTV7LAXBGZ

I'm ready to help you focus on growing your business while I handle the daily operations that keep things running smoothly. Feel free to send me a message, and let's talk about how I can help!