Rideshare Inspector VA-----------
Pinterest VA | Blog VA-----------
Delivery / Escalation Chat Sales Support / Save Officer (Online Sales Account)-----------
Developed expert knowledge on how to be in charge of a Sales Call/Concern. Answered member's queries and guided them on their best purchase. Provided Options to Save the Sale and keep them as our promoters. Presented Retention Offers to increase our member's loyalty while ensuring customer satisfaction.
Technical Support (Telecommunications Account) - 2020
Team Leader (Financial Services) - 2019
Chat Support OIC (Financial Services) - 2018
Subject Matter Expert (Financial Services) - 2017
Led a group of Teams, to accomplish
and to be the reason for the growth and success of our company.
Collection Officer (Financial Services) - 2017
Customer Service Representative
(Retail Account) - 2016
Managed customer's concerns, giving
detailed, personalized, friendly and polite service to ensure customer
retention and satisfaction.
Phone Banker (Financial Account) - 2015
Handled customer's transactions,
inquiries and bank policies and procedures.
Product Trainer-----------
Trained 20++ classes for Client
Specific Programs and Skills. Assisted new employees on how they can be an
asset to our company.
