I have already enhanced my skills as a Virtual Assistant (eBay/Mercari)(Amazon)(Customer Service) I am an eBay Assistant/Customer Service responsible for inputting data(product name, description, name, date, and price) on a spreadsheet, making changes to existing data figures in digital databases, and using Google Workspace.
Support customers on matters regarding site navigation, products, payment, etc. Provides engaging and compassionate customer service
Effectively utilizes written to serve eBay customers
Order Fulfillment
Process labels
Processing and cancellation of orders
Resolving eBay cases
Handle customer returns
Handle negative feedback/review
Establishes and maintains customer trust
Provide feedback to management.
Sending Invoices to customers.
Accounts for removal of defects.
also includes Amazon lists products in Amazon Seller Central and creates campaigns for products.
Cross-listing Items using a list perfectly.
Also, I am a Personal Assistant(Administrative Task)
my duties and responsibilities include administrative tasks, This role involves various tasks that change daily, including but not limited to data entry, managing inventory using Linnworks, sending invoices using Xero, product research, text reformatting, structuring business emails, business-to-business email marketing, and preparing quotes and product proposals for potential customers.