???? Experienced Event Coordinator | Virtual Assistant | CRM & Customer Support Specialist
Overview/Introduction:
Highly skilled and results-driven Event Manager and Virtual Assistant with 8+ years of experience managing conferences, expos, and social events. Proven expertise in budget management, vendor coordination, and event promotion. Adept in customer service and CRM platforms, ensuring seamless operations and high client satisfaction.
? Event Planning & Logistics
? Budgeting & Financial Oversight
? Client & Vendor Management
? Marketing & Event Promotion
? CRM & Customer Support
Work Experience:
Event Coordinator
Platinum Partner
Nov 2023 – Mar 2025
Managed event logistics, vendor negotiations, and quality control to maintain high standards.
Developed and executed event promotions and branding efforts.
Generated post-event reports with insights to improve future events.
Customer Experience Executive (Contractual)
Probe CX
Oct 2021 – Nov 2021
Handled customer data entry and quality control.
Ensured seamless operations by supporting tea-----------mbers.
Event Manager
Newtown Plaza Hotel
Feb 2015 – Mar 2023
Directed various events, from trade shows to weddings, ensuring client satisfaction.
Oversaw budgets, promotions, and logistics to increase attendance and revenue.
Led event teams to provide exceptional service.
Customer Service Associate
Peak Support
Sep 2014 – Nov 2014
Managed customer inquiries and maintained CRM records using HubSpot and Intercom.
Education:
???? Bachelor of Business Administration, Major in Marketing Management
University of Baguio | 2009 – 2014
???? Bachelor of Business Administration, Major in Managerial Accounting
Saint Louis University | 2008 – 2009
Tools & Software Proficiency:
Event Management: Eventbrite (Advanced), 10Times (Beginner)
CRM & Marketing: HubSpot (Intermediate), Meta Business Suite, Brevo
Project Management: Asana (Intermediate), Notion (Beginner)
Design & Creative: Canva (Advanced)
Communication Tools: Slack (Advanced), Lark, Intercom
Productivity: Microsoft Office (Advanced), Google Suite
Certifications & Training:
???? NCIII Events Management (TESDA)
???? Filipino Brand of Service Seminar (Department of Tourism)
???? Digital Content Workshop: Travel, Landscape & Food Photography (DOT)
