An experienced and results-driven professional with a strong background in administrative support, customer service, and technical assistance. Proficient in managing customer communications, resolving technical issues, and streamlining workflows using tools like Zendesk, GoHighLevel, ClickUp, and Launch Control. Skilled in refining candidate resumes, organizing data, and automating outreach processes to enhance recruitment efficiency. With a Bachelor’s degree in Business Administration (Human Resource Development Management), I bring strong problem-solving skills, a keen eye for detail, and excellent communication abilities to deliver outstanding customer service and administrative support. Certified Human Resource Associate, dedicated to ensuring client satisfaction and improving operational performance.