Thank you so much for viewing my profile! Let me introduce myself.
My name is ----------- Goitia and I've been working as a Customer Support Specialist (Phone, Email, Chat) for more than 9 years now. On the side, I also have experience as a virtual assistant providing administrative assistance for high level clients. With passion and determination as key, I have the right mindset to provide excellent service for my clients.
Here are tools/platforms that I am proficient at:
Zendesk
Gorgias
Bliss
Shopify
Asana
Amazon Seller Central
PayPal Resolution Center
Google Docs
Let me be the one to ease your worries because of unorganized tasks and files, and help you give your valued customers the best service they're searching for within every company's customer service team.
