Professional Profile
Results-driven System Administrator and GoHighLevel (GHL) Specialist with 10+ years of experience spanning business systems administration, CRM automation, technical support, customer service, e-commerce operations, and digital business management. Experienced in building and optimizing GHL automations, workflows, snapshots, landing pages, sales funnels, courses, products, payment links, domains, subdomains, DNS records, and A2P registrations.
Skilled in managing billing and invoicing, payment platforms, vendor and product reconciliation, appointment scheduling, dispute management, fraud investigation, and general system troubleshooting. Proficient with platforms and tools including GoHighLevel, Stripe, Zoho, -----------, Ecrypt, Google Workspace, Google Calendar, Klaviyo, Gorgias, Trello, Canva, PayPal, and Grasshopper.
Combines strong technical problem-solving abilities with extensive customer-facing experience, enabling effective communication with clients, vendors, customers, and internal teams. Known for being detail-oriented, adaptable, organized, and solutions-focused, with a proven ability to manage multiple systems and processes while improving operational efficiency and user experience.
