B2B / B2C E-Commerce Support | Account Manager | Virtual Assistant
Need an experienced E-Commerce Virtual Assistant to help with your online stores? Let's have a quick chat!
Freelancing Experience:
I come armed with more than 5 years of freelancing prowess. Proven expertise in B2B/B2C e-commerce support, account management, and virtual assistance. Proficient in various e-commerce platforms and tools, with a strong commitment to enhancing business processes and customer experiences. Adept at procurement and inventory management, data entry, customer support, and utilizing essential software for efficient operations. My journey in the BPO industry has given me the versatility and agility needed to excel in any endeavor.
Open to Growth:
I thrive on learning and expanding my horizons. My appetite for knowledge extends to Business Aspects such as Reporting & Analysis and more. My proficiency with Amazon, Shopify, Faire, and other E-commerce platforms is at an intermediate level, and I'm always eager to master new skills.
Core Skills:
Procurement Management Expertise
Proficient in Inventory Management
Meticulous Data Entry Precision
Exceptional Customer Support
Skilled in Email and Chat Management
Microsoft Excel Proficiency
Seasoned Sales Coordinator
Tools of the Trade:
Shopify
Amazon
FAIRE
Monday / Asana
QuickBooks
Cin7 Core
Cin7 Omni
Slack
Professional Journey:
Operations and Sales Manager - Jamie's Farm NY
September 2024 - Present
Part-Time
Operations Administrator - T is for Tame NY
August 2024 - Present
Full-Time
International Inventory and Procurement Manager at one of the Ecommerce Company, Australia
Feb. 2022 - Jun 2024
* Began as an Inventory and Sales Coordinator
*Procurement and International inventory Management Role
Customer Experience Specialist at TDCX Philippines
Jun. 2019 - Feb. 2022
* Expertly managed customer interactions, leaving lasting impressions
Multifaceted Rise at Teleperformance Philippines
Oct. 2016 - Jun. 2019
* Started as an Executive Operations
* Promoted to Subject Matter Expert
* Elevated to Supervisor Operations, specializing in back-office email support for retail and Amazon Seller Central
* Transitioned to Specialist, Seller Experience Coach
Let's connect to explore how my rich background, eagerness to learn, and multifaceted skills can be a value-driven addition to your projects or team!
Warm regards,
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Verified
