Airbnb Operations Specialist | Guesty | Hospitable | PriceLabs | Guest Communication | OTA Management | Property Management | STR Virtual Assistant

I help Airbnb hosts and property management companies streamline their short-term rental operations, deliver exceptional guest experiences, and maximize occupancy and revenue.

With 5+ years of hospitality and short-term rental experience, I have supported Australian and UK-based property businesses in managing daily operations, guest communications, OTA platforms, pricing strategies, and property sourcing.

My expertise includes:

Airbnb & ----------- Management
Guesty & Hospitable Administration
24/7 Guest Communication & Support
Calendar Management & Channel Synchronization
PriceLabs Pricing Optimization
Cleaner & Maintenance Coordination
KeyNest & TT Lock Management
Property Sourcing & Landlord Outreach
CRM Management & Documentation
SOP Creation & Process Improvement
Lead Generation & Cold Calling
Administrative & Operational Support

Tools I use regularly:
• Guesty
• Hospitable
• PriceLabs
• Airbnb
• -----------
• VRBO
• -----------
• Asana
• Trello
• RingCentral
• Webex
• Google Workspace
• Outlook
• KeyNest
• TT Lock

I am highly organized, proactive, detail-oriented, and capable of managing day-to-day STR operations independently with minimal supervision. My background in luxury hospitality has strengthened my communication, problem-solving, and guest service skills, allowing me to handle guest concerns professionally while maintaining positive reviews and operational efficiency.

I am currently seeking long-term opportunities with Airbnb hosts, vacation rental managers, serviced accommodation providers, and property management companies in the US, UK, Australia, and Canada.

Let's work together to create exceptional guest experiences and grow your short-term rental business.