I have over three years of experience in both inbound and outbound customer service roles, which has equipped me with strong communication and problem-solving skills.
Additionally, I bring nearly three years of experience as a Workforce Analyst, where I honed my abilities in multitasking, data analysis, and Microsoft Office applications. I am confident that my background allows me to contribute effectively to your team.
In my previous role, I developed strong analytical and time-management skills by handling reports, monitoring performance metrics, and coordinating schedules across multiple teams. I am comfortable working independently and prioritizing tasks in a fast-paced, dynamic environment. My proficiency in Microsoft Excel, Outlook, and PowerPoint has helped streamline workflows and enhance productivity.
What draws me to your company is its strong reputation for innovation and its commitment to providing remote work opportunities. I believe my background in analysis and process optimization aligns well with the support and precision needed for a non-voice role.
Verified
