Medical Virtual Assistant/Medical Scribe
Medical Virtual Assistant | Virtual Medical Receptionist | Medical Biller
Hello there, I'm Nancy from the Philippines. I have 5+ years of experience supporting doctors, clinics, and healthcare teams with both patient-facing and back-office work. I help keep daily operations organized by handling patient intake, documentation, billing support, and customer service through phone, email, and chat — so providers can focus more on patient care and less on admin tasks. I've worked closely with family medicine practices and hospital teams, supporting high patient volumes while maintaining accuracy, compliance, and clear communication. With a strong healthcare background, I understand how important attention to detail, confidentiality, and patient experience are in this field.
How I Help Healthcare Businesses:
Schedule patient appointments
Appointment coordination & follow-up
Patient intake and record preparation
Manage and sort incoming referrals
Coordinate outgoing referrals to specialists
Medical billing and coding support
Medical coding CPT/ICD-10
Superbill submission
Insurance verification
Clinical documentation
Claims processing
Claims denial management
Prior authorization
Process medication prior authorization requests
Follow up on pending authorizations
Patient eligibility verification
Policy and coverage education
EMR/EHR management (DrChrono, SimplePractice, and Tebra)
Track and follow up on submitted bills
Account reconciliaiton and follow-up
HIPAA patient information confidentiality
Live medical scribing and documentation support
Customer
Telehealth service (phone, email, and chat)
Follow up with satisfied patients for feedback
Summarize medical reports
Follow up with labs for results
Book and manage appointments
Organize and file electronic documents (patient intake forms, medical histories)
New patient medical history intake & documentation
Let's work together this year. You will find me
Prior virtual assistant experience (medical office or healthcare)
With strong healthcare background with hands-on clinical experience
Detail-oriented with strong organizational skills
Comfortable handling high patient volumes
Knowledge of US healthcare system and insurance processes
Outstanding phone manner and professional demeanor
Takes pride in accuracy, communication, and compassionate service
I ensure accurate billing, timely reimbursements, and HIPAA-compliant documentation
With reliable high-speed internet connection, working computer, noise canceling headset, quiet workspace
Invite me for an interview.
You're looking for an online assistant who is dependable, can be trusted and experienced in medical administrative operations -- that's me. Schedule an interview with me and let's chat soon.
Medical Insurance, Electronic Health Record, Medical Virtual Assistant, Medical Services, Patient Care, English Proficiency, Outbound Calls, HIPAA Compliance, Phone Support, English Speaking, Medical Insurance, Medical Billing, Revenue Cycle Management, Prior Authorization, Customer Relationship Management.
Verified
