Results-driven Technical Support Engineer & Automation Specialist with almost 3 years of experience at Zapier. Adept at supporting high- performing teams through technical troubleshooting, automation design, and project coordination in fast-paced, asynchronous environments. Known for delivering exceptional support across time zones, creating scalable workflow solutions, and managing complex information with precision and discretion. Comfortable juggling calendars, inboxes, and tools like Slack, Notion, Google Workspace, and Airtable—while also automating away repetitive admin tasks using automation platforms. Bringing a unique blend of technical proficiency, proactive organization, and executive-level communication to support leaders in growing businesses with efficiency.