I am an Operations, Marketing Operations, and Executive Support professional with 12+ years of remote work experience, supporting U.S.-based businesses across healthcare, real estate, e-commerce, and digital services. I’ve been working online since 2009 and have grown from hands-on execution roles into managing systems, workflows, and teams.
My strengths lie in operations management, CRM and automation systems, marketing support, and executive assistance. I’ve led backend operations including inbox and calendar management, CRM setup and cleanup, lead tracking, reporting, workflow automation, and cross-team coordination. In recent roles, I managed marketing and operational systems that cut response times by over 50% and significantly increased lead-to-client conversions.
I’ve supported founders and executives directly, handling communications, organizing priorities, building SOPs, managing projects, and ensuring nothing falls through the cracks. I’m also experienced in marketing operations, including email campaigns, social media management, content coordination, analytics tracking, and funnel support.
I’m highly organized, process-driven, and detail-oriented, with a 65 WPM typing speed, strong written English, and a calm, reliable work style. I work best in structured environments, follow SOPs precisely, and proactively improve systems when gaps appear.
I am available full-time (40 hours/week), committed to long-term roles, and focused on delivering consistent, high-quality execution that helps businesses scale smoothly.
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