A well-rounded virtual assistant with multiple skills from the Philippines. I work directly with clients and have a huge background doing frontline and handling concerns over the phone and email.
Most of my work experience is providing end-to-end customer support, talent acquisition, inside sales agent, and administrative support.
I sourced potential candidates, conducted interviews, and eventually endorsed them to the next process. I also did outbound calling providing discounts that they can use to purchase the items on their cart. I have experience doing administrative tasks as an accounts receivable specialist. Lastly, I have a strong background in customer support/customer service providing satisfaction and first-call resolution if possible to customers calling about their accounts.
I am also equipped with different tools and platforms such as Gorgias, Shopify, Aircall, GoHighLevel, CRM, Slack, Microsoft Tools, Indeed, Calendly, and more.
