Ebay Specialist | Product Researcher | eBay Store Assistant | Real Estate VA
Product Research Specialist | Experienced Media Buyer (Facebook Ads)
Hello there, I'm Marissa from the Philippines. I'm a Business Virtual Assistant with 6+ years of experience helping businesses run smoothly and grow online. I specialize in customer service, product research and sourcing, e-commerce product listing, order processing and fulfillment, account management, handling refunds and returns, setting up ad campaigns and developing targeted marketing strategies to generate leads and increase revenue, and lead generation. I focus on making operations easier for business owners so they can focus on growing their business while I take care of the day-to-day tasks.
What I Can Help You With:
Lead generation
eBay Listing Specialist
Product sourcing (profitable products)
Product listing & optimization
Order processing & order fulfillment
Creating optimized listings to maximize sales
Product catalog management
ShopMaster, DSM Tools, Dropeex, AutoDStool, DS Titan
Reservation systems support
Salesforce CRM support
Customer service (phone, email & live chat)
Respond to customer inquiries related to products
Refunds and returns
Invoicing & billing support
Supplier & vendor coordination
Sales reporting and task tracking
eBay Store Management
Write compelling product titles and descriptions
Create eBay listings (titles, descriptions, item specifics)
Optimize listings for search visibility
Manage drafts, active listings, and revisions
Handle eBay customer service messages
Order fulfillment (AliExpress, Walmart, and Amazon)
Inventory monitoring & stock replenishment
Social media management
Content planning, content creation & scheduling
Digital marketing (Facebook Ads / Facebook media buying & Google AdWords)
Executing marketing campaigns to drive sales and brand awareness
Administrative assistance
Calendar management
Appointment scheduling
Inbox & email management
Tools Proficienct At:
Asana, Salesforce, Zik Analytics, DSM, Ecomhunt, Dropex, EcomHunt, Adspy, Drop Point, Seller Amp, PayPal, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), OneDrive, DropBox, Time Doctor, Clockify, Slack, Microsoft Teams, Zoom, Google Meet,, ChatGPT, Quilbot, and more
Why Work With Me This Year:
Experience managing or assisting with eBay listings
Able to follow systems and checklists
Highly organized with strong attention to detail
Friendly, professional, and reliable communication
Able to work independently or collaborate seamlessly with teams
Over 6 years of hands-on experience across customer service and e-commerce operations
Proven track record of improving sales, customer satisfaction, and operational efficiency
With reliable internet connection, availability, noise cancelling headset and quite workspace
Let's schedule an interview.
You're looking for someone to help streamline your business operations and grow your online presence -- that's me. I'd love to connect. Let's chat soon.
Ebay, Listing Management, Microsoft Excel, Organization, Financial Reporting, Dropshipping, Business, Product Sourcing, Ecommerce, Product Optimization, English Speaking, Order processing, Communication, English Proficiency, Research, Customer Support, Keyword Research, ChatGPT, Inventory Management, Fulfillment, Sales Management, Project Management, Client Relationship Management, Cold Calling, Lead Generation, CRM, Database Management, Account Management, Sales, Media Buying, Google Ads, Marketing Analytics, Digital Marketing, Customer Service, Social Media Content Creation
