I am a highly experienced Claims Processor, Internal QA and Content Moderator with over 12 years in the BPO industry, specializing in healthcare claims processing, quality assurance, data management, and content moderation.
Throughout my career, I have consistently maintained 95%+ quality scores while managing high-volume transactions, ensuring compliance with strict internal policies, regulatory standards, and data privacy requirements.
My background includes working as an Internal Quality Assurance and Overall Point of Contact, where I was responsible for:
• Conducting detailed claims audits and quality reviews
• Managing task allocation and workflow coordination
• Delivering accurate reports and performance analytics to clients
• Ensuring 100% on-time delivery of operational reports
• Maintaining strict data accuracy and compliance standards
In addition, I have experience in Content Moderation, reviewing online content to ensure platform safety and compliance with community guidelines.
I am highly analytical, detail-oriented, and process-driven, with strong skills in data validation, spreadsheet management, and operational reporting.
Core Strengths
Healthcare Claims Processing
Content Moderation & Trust & Safety
Data Entry & Data Validation
Internal Quality Assurance & Auditing
Excel & Google Sheets Reporting
Process Improvement & Workflow Management
Compliance & Data Privacy Handling
Tools & Platforms
• Microsoft Excel
• Google Workspace
• Data reporting tools
• QA auditing platforms
I am currently seeking a long-term remote opportunity where I can support businesses with claims review, content moderation, data accuracy, and operational support while helping teams maintain efficiency and high-quality standards.
If you are looking for someone who is reliable, detail-oriented, and committed to delivering accurate results, I would be happy to support your team.
Availability: Full-time (8 hours/day)
Work Ethic: Reliable, organized, and deadline-driven
Goal: Long-term collaboration with growth opportunities
Verified
