I am an experienced Technical Support and Service Desk Analyst with a strong background in reports development and automation. I have hands-on experience in troubleshooting, incident management and supporting business operations using various tools and systems.
I specialize in data analysis, BusinessObjects report development and process automation to improve efficiency and service delivery. I am knowledgeable in Windows operating systems and IT service management tools.
I am passionate about delivering excellent customer service while continuously improving technical and analytical skills. I am seeking opportunities where I can contribute to organizational success and grow professionally.
