Systems-focused professional with 10+ years of experience designing integrations, automating workflows, and optimizing business operations across enterprise environments. Hands-on expertise in API/webhook integrations, AI-powered automation (N8n, Claude AI), CRM/ITSM administration (Freshsales, Freshworks Suite), ATS implementation (Manatal), and data reporting with SQL and Power BI. Proven track record leading cross-functional teams and translating technical solutions into measurable operational improvements. Actively seeking roles in systems development, AI automation, or systems integration where I can build and scale intelligent workflows.
