I have over 10 years of experience in customer service with satellite tv, life insurance and ecommerce businesses. I specialize in email, chat support, data entry, KYC, compliance, AML and fraud detection. I'm also familiar with Desk, Freshdesk, Intercom and Zendesk. I'm an expert at resolving customer complaints, order processing and refunds. I'm proficient in Amazon Seller Central and Shopify.