I am currently working for an Australian-based company, where I support HR, recruitment, admin, compliance, and rostering operations in the Aged Care and Disability sectors. My role involves full-cycle recruitment of Support Workers and Personal Care Assistants, onboarding, maintaining up-to-date compliance records, and providing administrative support. I also help manage shift allocations and ensure staff availability aligns with client needs.
Previously, I served as a Recruitment and Rostering Administrator for another Australian company, where I handled end-to-end hiring processes and sourced both local and Filipino staff for administrative and support roles.
I studied Political Science from Bicol University, where I developed strong communication and problem-solving skills that I now apply daily in people-focused roles.
My diverse professional background spans multiple industries, including Real Estate, Trucking and Dispatch, and Amazon FBA VA Training. I also worked as a Customer Experience Specialist at BloomX, a leading crypto-financial company, handling inquiries across social platforms and resolving technical issues efficiently. Additionally, I served as a Customer Support Advisor in the short-term rental industry, ensuring high guest and homeowner satisfaction through timely support via calls, chats, and emails.
With a strong foundation in recruitment, admin, compliance, customer service, and scheduling, I bring a well-rounded, detail-oriented, and people-first approach to every role. I’m passionate about delivering excellent service and creating meaningful, positive experiences for those I work with.
???? Check out my Portfolio: https://----------------------nva.site/
