Responsibilities I've taken as a listing manager for a Short Term Rental (Timeshare bookings) company are:
• Property Management : Managed the listings on various rental platforms (Airbnb and VRBO).
• Guest Communication: Handled guest inquiries, booking confirmations, and pre-arrival communications to ensure a seamless guest experience.
• Calendar Management: Maintained and synchronized booking calendars across multiple platforms to prevent double bookings and manage availability.
• Quality Assurance: Maintained a flawless record of reservation coordination, ensuring all guest bookings were successfully matched with corresponding hotel reservations.
• Compliance: Ensured all listings complied with local regulations and platform-specific policies.
• Spreadsheet Management: Managed the reservation spreadsheet, ensuring all reservations were accurately recorded and accounted for.
• Payout Administration: Ensured payouts for split reservations were accurately and equitably divided among relevant parties.
