Highly motivated and customer-focused BPO professional with over 9 years of experience in handling inbound and outbound calls, email support, and live chat across various industries including customer service, appointment setting, and technical support. Known for -----------ivering high-quality service, meeting KPIs, and maintaining excellent communication under pressure. Skilled in CRM tools, time management, and conflict resolution. A team player with a strong work ethic, adaptability, and a passion for exceeding customer expectations.
