I'm a customer service professional with over 8 years of experience supporting customers across eCommerce and telecommunications. I've worked my way up from frontline rep to team lead, so I understand the role deeply from both sides. I'm comfortable handling high-volume inbound and outbound calls, live chat, and email support — and I genuinely enjoy helping people solve problems. I'm reliable, self-motivated, and thrive in remote setups. If you're looking for someone who takes ownership and shows up consistently, I'd love to be part of your team.