With over 7 years of experience in customer service and 4 years specializing in e-commerce support, I help businesses deliver exceptional customer experiences, streamline operations, and enhance customer retention. My background in sales and administration gives me a well-rounded perspective on both front-end and back-end business needs.
Tools I Use Confidently:
Zendesk | Shopify | ----------- | ShipStation | Slack | Gorgias | Gmail & Outlook | Google Workspace | Microsoft Office
Core Skills:<8efe80624d780eba0c6493ec45140364>Email & Chat Support
Order Management & Fulfillment
Customer Retention
Ticketing Systems & CRMs
Admin Assistance & Email Management
Product/Order Troubleshooting
Friendly, empathetic communication with attention to detail
I am proactive, resourceful, and solutions-oriented. Whether you need someone to support your customers, manage your inbox, or keep operations running smoothly behind the scenes—I’m ready to help.
Let’s connect! I’d love to learn about your goals and how I can support your business success.
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