Hi there,
My name is -----------, and I'm a professional Email, Chat and Social Media Marketer.
I have been in the BPO industry since 2010. I have been working remotely for the past few years.
I've worked with agencies that handles large and small companies. I have been a customer support for a company as big as Microsoft and worked with several networks provider in the US such as AT&T and Verizon and the likes.
Whether you need outbound or inbound funnels, I can help. Plus I am familiar with tools such as Zendesk, LivePerson, Magento, Google drive, Canva and Google Docs. Google sheets, Microsoft Excel. I can also work with any tools that you are using with proper training.
I also have recently acquired skills and experience being a Financial Analyst for Wayfair under offshore account. My core work includes that of Financial Analysis for supplier's dispute and claims. My tasks also involves Freight related inquiries.
I have also acquired experience being a Quality Analyst for Verizon under an offshore account. My Primary task includes training agents, discussing QA related stuff and guidelines. I also do weekly refreshers to Managers and Team Leads to align them with the processes and any recent updates with regard to Quality.
My work background and my experiences and problem-solving abilities plus perseverance will help me to quickly adapt and learn your system so we can get you results.
If any of that sounds like what you need, then please contact me and we'll talk. Thanks!
Sincerely,
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Verified
