Hi, my name is -----------, from Manila Philippines. I've been in several industries like Information Technology, BPO, Vacation Rental, and Virtual Assistant Industries for over 13 years now in both the corporate and Freelancing world. About my corporate experience, I've been in the Vacation Rental Industry for over 7 years now doing Owner and Property Manager Software training Guesty and Kigo Software to be specific, Setting up their portfolio, tracking revenue, listing properties to multiple channels such as Airbnb, etc, Develop best practices and Onboarding materials to improve the customer onboarding experience. I also handled Account Management which helps our clients to maximize revenue, making sure that they understand how the software works and companies primary contact person. About my Virtual Assistant and Freelance Experience, I've been in the Industry for over 6 years managing property listings, channel Listings, administrative Tasks, Channel and calendar management as well as Lead Generation and Research Specialist and Basic Social Media Management. I managed Short-Term and Long Term Rentals listed on multiple channels such as Airbnb, ----------- , VRBO, TripAdvisor, etc. I am also an expert using kigo and Guesty Vacation Rental Software. I am also in charge of taking care of property rates and availability, Calendar, guest communication, etc. I am competent at managing responsibilities in a high-volume atmosphere, a Hard worker, a quick learner, and able to assume responsibility, Ability to work in a fast-paced, intense environment smoothly, Trusted key holder, and have Strong client relations, Creative problem solver, Fast learner, Self-driven and positive person, Possesses strong command on both written and spoken the English language, Work cooperatively with a wide range of personalities, etc. I am exposed to and knowledgeable using the following tools: Salesforce, Zoho, Vacation Rental Software Guesty and Kigo), Airbnb, VRBO, TripAdvisor, Expedia, Agoda, TravelStaytion, Holidu, Magic Stay, Google Vacation Rentals, and related channel listings, Zillow, ----------- , Craiglist and related sites for research, Asana, Trello, Microsoft Teams, Slack, Honeybook, Google Drive, Outlook, Dropbox, Zoom, Canva, Google meet, etc. I also used L-----------, WordPress, Pricelabs, Airdna, Remote Lock, Turnoverbnb, LastPass, 1password, Slack, Microsoft Teams, Paypal, and Stripe. My areas of expertise are the following: Vacation Rentals Software (kigo and Guesty), Property Management, Channel Listing Management, Short Term Rentals, Guest Experience, and Communication, Operations Management, Administrative Tasks, Lead Generation, Research, Basic Website Configuration(WordPress), Calendar management, Customer Service, Technical Support, Retention Specialist, etc.
Verified
