Supported startups and high-growth SaaS and fintech companies as VA - Delivery Manager and Fraud Analyst, partnered closely with founders in transforming fast-moving environments into structured, scalable operations through effective delivery coordination, fraud and risk monitoring, and process standardization.
Experienced in client onboarding, SOP and policy development, CRM management, and daily operations leadership, helped reduce operational chaos, strengthened internal controls, and built systems that enable sustainable growth. Supported the implementation of cybersecurity controls, audit readiness, and certification initiatives including ISO 27001, PCI-DSS, SOC 2 Type II, and HIPAA, helped organizations align operations with security and compliance requirements.
