Logistic Coordinator | Track and Trace | Scheduler / Appointment Setter

I am a dedicated customer service and operations professional with 5+ years of experience supporting international clients across phone, email, and chat. My background includes customer support, logistics coordination, carrier operations, administrative assistance, order fulfillment, shipment tracking, returns and refunds, chargeback handling, and data entry.

I have experience coordinating with customers, carriers, and internal teams to ensure smooth operations, timely communication, and efficient problem resolution. I am highly organized, detail-oriented, and comfortable managing multiple tasks in fast-paced environments.

My skills include:
• Customer Service & Customer Support
• Email, Chat & Phone Support
• Virtual Assistance
• Logistics & Dispatch Support
• Order Processing & Fulfillment
• Shipment Tracking & Coordination
• Data Entry & Documentation
• Calendar & Schedule Management
• CRM & Ticketing Systems
• Google Workspace & Microsoft Office

I am a quick learner, reliable team player, and committed to delivering high-quality work. My goal is to help businesses improve customer satisfaction, streamline operations, and achieve their objectives through professional and dependable support.