E-Commerce Virtual Assistant (Over 5 Years of Experience)
With more than five years of experience as an E-Commerce Virtual Assistant, I specialize in managing Amazon product pricing and coordinating with external partners to resolve shipment discrepancies and secure refunds for my clients. I am highly proficient in utilizing third-party tools for Amazon pricing management and have successfully handled tool migrations during provider transitions.
Beyond pricing management, I have strong background in Ads Management for Walmart, where I focus on optimizing campaign performance and maximizing ROI. My significant skills in Customer Service and Feedback Management allows me to effectively address customer concerns and transform critical feedback into positive outcomes. I am also well-versed in preparing comprehensive sales, inventory, and advertising reports, customized to meet the unique needs of my clients.
Production Support and QA Tester at Accenture Inc. (6 Years of Experience)
In my six years at Accenture Inc., I developed a solid foundation in Production Support and Quality Assurance Testing. My abilities include creating and executing test cases and scripts, as well as providing detailed status reporting. I have honed leadership skills and excel in effective communication with both teams and clients.
I am dedicated to delivering high-quality work that aligns with client objectives and consistently meets deadlines. My adaptability and eagerness to learn ensure that I can quickly acquire new skills to contribute effectively in any role. I am seeking a long-term, stable position where I can leverage my expertise to help achieve client goals.
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