Hi! I'm Joe Brian, a dedicated General Virtual Assistant with over 7 years of hands-on experience running e-commerce operations from the ground up. I've managed multiple eBay stores end-to-end — handling everything from product research and listing optimization to customer service, supplier coordination, and order management — so I know what it takes to keep an online business running smoothly.
What sets me apart is that I don't just complete tasks — I take ownership of them. I've worked independently for years with minimal supervision, and my clients have always been able to count on me to keep things moving without constant check-ins.
Here's what I can help you with:
E-Commerce Management — eBay, Amazon, dropshipping operations, product research, listing creation and optimization
Customer Service — handling inquiries, returns, disputes, and escalations professionally and promptly
Admin & Operations — spreadsheet management, data entry, supplier coordination, order tracking
Basic Design — product photo editing using Canva and Photoshop
Research & Analytics — product research using DSM Tools, Zik Analytics, Price Fox, and Webscraper
I genuinely care about the success of the businesses I work with, and I bring heart, reliability, and a problem-solving mindset to everything I do. If you're looking for a VA who's easy to work with and gets things done — I'd love to connect!
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