Team Lead Service Desk
Dnata Travel Group
November 2023-Present
Assistant Project Coordinator
Dnata Travel Group
May 2021-October 2023
URO Parts APA Industries
Freelance Data Analyst/ Amazon Product Lister/Product Researcher/ Email Automation
March 2020-March 2021
Iqor Phils.
Workforce Scheduler
May 2019- January 2020
Sitel Philippines
• Technical Support/Real Time Analyst
November 2018 – Present
StressFreePC(Odesk)
• Technical Support/Customer Service
April 2014 – November 2015
MyCuredComputer – HomeBased
• Technical Support Level2/Level 3/Team Leader
July 2013 – April 2014
SITEL Philippines
• Technical Support Representative/ Case Dispatcher / Tier 2 Track Trainee
April 2011 to July 2013
Microsoft PC Safety/ Answer Desk
Sutherland Global Services (Clark, Pampanga)
• Technical Support Representative
November 2009 to July 2010
Xbox Hardware and Xbox Live
• Customer Support Representative
July 24, 2010 to July 30,2010
Micosoft Store
• Technical Support Representative
August 2010 to April 2011
Microsoft PC Safety
Verified
