I have worked in the BPO industry for over 15 years doing customer service, client relations, and sales for both voiced and non-voiced accounts catering to North America, UK, and APAC clients. I am currently a soft skills and process trainer, and my main task is to train newly hired agents on various roles such as verbal and written communication skills, account specific processes, customer / client service, and sales.
However, due to the distance and travel time going to and from work, I am looking for opportunities to work from home and be more productive.
I am a hard working and goal oriented person. I am quite keen on details and always make it a point to finish the task assigned to me, and meet my deadlines all the time.
I would like to have a long term and business relationship with you, and to help you grow your business.
