Detail-oriented and empathetic Customer Support Specialist with a strong foundation in sales, market research, and customer service across diverse industries. Skilled in managing high-volume inquiries and resolving complex issues with clarity and care. Proficient in tools such as HubSpot, Gorgias, Aircall, Slack, Django, Shiphero, and Sticky, with experience supporting multilingual customers and adapting workflows for efficiency. Known for proactive communication, cross-functional collaboration, and a commitment to delivering trustworthy, human-centered support—especially in fast-paced, tech-driven environments.
