Virtual assistant and operations specialist, 9+ years supporting sales, real estate, e-commerce, and executive teams. Day-to-day I run customer support across phone, chat, and email, manage CRM data in Hubspot, Salesforce, or Podio, dispatch orders, qualify leads, and build automations in Zapier and n8n that cut hours of manual admin per week.
The bigger lift for most clients: AI-assisted email and chat replies, SOP and FAQ drafting, spreadsheet macros, social media scheduling, and turning messy CRM exports into reports someone will actually read.
I'm also fine with cold calling and appointment setting. I've done both for real estate acquisitions and e-commerce.
Tools I'm in every day: ChatGPT, Claude, Gemini, Canva, Mailchimp, Google Workspace, Excel, and most major CRMs. Quick to learn whatever you're already using.
Full-time available. Flexible with hours. Used to working independently.
