With 7 years in Technical Support and 7 years of expertise in WordPress and WooCommerce, I'm currently a Support Engineer at Yoast, focused on delivering exceptional customer success. I specialize in troubleshooting complex issues and providing clear, timely solutions to end users, developers, and agency clients alike.
As a strong communicator, I thrive in high-pressure situations, de-escalating upset customers and ensuring accountability. I'm constantly learning and adapting to industry changes, collaborating across teams to drive lasting solutions.
With a deep understanding of WordPress and Technical Support roles, I’m passionate about helping customers achieve growth and success. Let’s connect if you're looking for someone committed to exceptional support and problem-solving.
